Delivery Information

**Delivery Information**

**Shipping Address:**
No. 168 Changjiang Road, Hefei, Anhui Province, China

**Contact Email:** shrimp@fivemarket.net
**Contact Phone:** +86 15782417461

**Shipping Cost:**
A flat shipping fee of **1.99 USD** applies to all orders, regardless of destination or order value.

**Processing Time:**
Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

**Shipping Methods & Delivery Time:**
We ship via reliable international carriers. Estimated delivery times vary by location:
- **Domestic (within China):** 2–5 business days
- **International:** 7–15 business days (may be longer due to customs processing)

**Tracking:**
A tracking number will be provided via email once your order is dispatched. You can track your shipment online through the carrier’s website.

**Customs & Duties:**
International orders may be subject to import duties, taxes, or customs clearance fees, which are the responsibility of the recipient. Please check with your local customs office for more information.

**Undeliverable Packages:**
If a package is returned due to an incorrect address, failed delivery attempts, or refusal to pay customs fees, the buyer will be responsible for the return shipping cost and any additional charges for re-shipment.

**Lost or Damaged Items:**
If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date at **shrimp@fivemarket.net** or call **+86 15782417461**. We will assist you promptly with a resolution.

**Order Changes or Cancellations:**
To modify or cancel an order, please reach out within 24 hours of placing it. Once an order has been shipped, changes or cancellations cannot be made.

**Contact Us:**
For any questions or concerns regarding delivery, feel free to email us at **shrimp@fivemarket.net** or call **+86 15782417461**. Our customer service team is ready to assist you.